PRIVACY POLICY
1. INTRODUCTION
Undergrounded Records ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, interact with our content, subscribe to our communications, submit music or other materials, or use our services.
By accessing our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following categories of personal information depending on how you interact with our website and services.
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address;
- Browser type and version;
- Device type and operating system;
- Time zone and general location information;
- Pages viewed and interactions with our website;
- Referring websites and search terms;
- Date and time of website visits.
Contact Information
When you contact us, subscribe to our newsletter, or submit information through our website, we may collect:
- Name or artist name;
- Email address;
- Social media profiles or website links;
- Information included in your message or submission.
If you submit music or other creative materials to Undergrounded Records, we may collect:
- Artist name and contact details;
- Music and audio files or streaming links;
- Track titles and descriptions;
- Social media and professional profiles;
- Any additional information voluntarily provided with your submission.
If you purchase merchandise, digital products, or other services through our website, we may collect information necessary to process your transaction, such as your name, billing details, email address, and order information.
Payment information is generally processed by third-party payment providers. We do not intend to store complete payment card details on our own systems.
When we refer to "Personal Information" in this Privacy Policy, we mean all information described in this section.
3. HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect for the following purposes:
- To operate, maintain, and improve our website and services;
- To respond to inquiries and communicate with visitors, artists, and partners;
- To receive and review music and artist submissions;
- To manage artist-related communications and professional relationships;
- To send newsletters, updates, announcements, and promotional communications where permitted by law and, where required, with your consent;
- To process purchases and provide customer support;
- To understand how visitors interact with our website;
- To maintain website security and prevent fraud, abuse, or unauthorized activity;
- To comply with applicable legal obligations.
4. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance the overall user experience.
Cookies are small data files stored on your device when you visit a website.
They may be used to:
- Ensure the proper functioning of the website;
- Remember user preferences;
- Analyze website traffic and performance;
- Understand how visitors interact with our content;
- Support marketing and communication activities, where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.
5. SHARING YOUR PERSONAL INFORMATION
We may share your personal information with trusted third-party service providers when necessary to operate our website and provide our services.
These providers may include:
- Website hosting and infrastructure providers;
- Email marketing and newsletter platforms;
- Analytics and performance measurement services;
- Payment processing providers;
- Music streaming and embedded media platforms;
- Communication and customer support tools.
We may also disclose personal information when required by law, in response to lawful requests from public authorities, or when necessary to protect our rights, security, and legitimate interests.
We do not sell your personal information to third parties.
6. THIRD-PARTY WEBSITES AND PLATFORMS
Our website may contain links to external websites and services, including music streaming platforms, social media networks, artist profiles, and other third-party resources.
If you follow these links or interact with embedded content, you may be subject to the privacy policies and practices of those third parties.
Undergrounded Records does not control and is not responsible for how external platforms collect, use, or process your personal information.
We recommend reviewing the privacy policies of any third-party services you use.
7. EMAIL COMMUNICATIONS
If you subscribe to our newsletter or other mailing lists, we may use your email address to send information about:
- New music releases;
- Artists and label announcements;
- Events and projects;
- Promotional content and updates;
- Other news related to Undergrounded Records.
Unsubscribing from marketing communications does not affect essential administrative or transactional messages where applicable.
8. DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including legal, administrative, and operational requirements.
Contact information, artist submissions, communication records, and transaction information may be retained for different periods depending on the nature of the interaction and applicable legal obligations.
You may request the deletion of your personal information, subject to any legal obligations that require us to retain certain records.
9. YOUR RIGHTS
Depending on your country of residence and applicable data protection laws, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Restrict or object to certain types of processing;
- Request a copy of your personal information in a portable format;
- Withdraw consent where processing is based on your consent;
- Unsubscribe from marketing communications at any time;
- Lodge a complaint with the relevant data protection authority.
We may need to verify your identity before processing certain requests.
10. INTERNATIONAL DATA TRANSFERS
Undergrounded Records may use third-party service providers located in different countries.
As a result, your personal information may be transferred to and processed in countries outside your country of residence.
Where required by applicable data protection laws, we take appropriate measures to ensure that international transfers of personal information are carried out with adequate safeguards.
11. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
12. DO NOT TRACK
Some web browsers offer a "Do Not Track" feature that allows users to express their preferences regarding online tracking.
There is currently no universally accepted standard for responding to such signals. Our website may not respond to all Do Not Track requests.
Where required by applicable law, we will respect applicable browser-based privacy signals and consent preferences.
13. CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal information from children without the required parental or legal guardian consent.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable legal requirements.
Any updates will be published on this page, together with the date of the latest revision where applicable.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
15. CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or the way we process your personal information, please contact us:
Undergrounded Records
Email: undergrounded.sound@gmail.com
Website: undergrounded.com
Registered address: [IF APPLICABLE]
Last updated: November 2026
Undergrounded Records
